Privacy Policy

Last updated: August 14, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We are committed to protecting Your privacy and ensuring that Your Personal Data is handled in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Application refers to Retrofit AI, the software program provided by the Company.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Retrofit AI Inc., 112 Arguello Boulevard apt 5.
Country refers to: California, United States
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Rights Under GDPR and CCPA

GDPR (for European Union residents)
If You are a resident of the European Union (EU), You have the following rights with respect to Your Personal

Data under the GDPR:

Right to Access: You have the right to access and obtain a copy of the Personal Data we hold about You.
Right to Rectification: You have the right to request corrections to any inaccurate or incomplete Personal Data.
Right to Erasure: You have the right to request that we delete Your Personal Data when it is no longer needed for the purposes for which it was collected.
Right to Restrict Processing: You can request that we restrict the processing of Your Personal Data under certain conditions.
Right to Data Portability: You have the right to request a copy of Your Personal Data in a structured, commonly used, and machine-readable format, or to have it transferred directly to another company.
Right to Object: You have the right to object to the processing of Your Personal Data under certain circumstances.
Right to Withdraw Consent: Where processing is based on Your consent, You have the right to withdraw Your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if You believe that our processing of Your Personal Data violates the GDPR.

CCPA (for California residents)
If You are a resident of California, You have the following rights with respect to Your Personal Data under the

CCPA:

Right to Know: You have the right to request that we disclose certain information to You about our collection and use of Your Personal Data over the past 12 months.
Right to Delete: You have the right to request that we delete any of Your Personal Data that we have collected and retained, subject to certain exceptions.
Right to Opt-Out: You have the right to direct us not to sell Your Personal Data to third parties (we currently do not sell any Personal Data).
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of Your CCPA rights.

To exercise Your rights under the CCPA, please contact us using the contact details provided below. We will respond to verified requests within the timeframe required by law.

Personal Data Collection and Use

We use Your Personal Data to provide and improve the Service. The legal basis for processing Your Personal Data under GDPR is either Your consent, the necessity for the performance of a contract, compliance with legal obligations, or our legitimate business interests. In the context of CCPA, the categories of Personal

Data we collect may include:

Identifiers such as name, email address, and IP address.
Commercial information, such as records of services purchased or considered.
Internet or other electronic network activity, such as browsing history and interactions with our Service.
Geolocation data.
Pictures and other information from your Device's camera and photo library.

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Your Rights to Access, Update, and Delete Personal Data

You have the right to request access to, correction of, or deletion of the Personal Data we hold about You. You may do so by contacting us at the email address provided below. If You are a California resident, You also have the right to opt-out of the sale of Your Personal Data (if applicable). To make such a request, please contact us at: help@tryretrofit.com.

Data Security

We implement appropriate technical and organizational measures to protect Your Personal Data. While no method of transmission over the Internet or electronic storage is completely secure, we strive to use industry-standard measures to ensure the safety of Your data. In the event of a data breach, we will notify You and relevant authorities in accordance with applicable legal requirements.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If You are aware that a child under 13 has provided us with Personal Data, please contact us so that we can take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify You via email and/or a prominent notice on our Service. Please review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise Your rights, please contact us:

By email: help@tryretrofit.com

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